FREQUENTLY ASKED QUESTIONS
1. What are your candles made of?
Every Eternal Balance candle contains 100% soy wax, cotton wicks, and fragrance oils. The fragrance oils are phthalate, paraben, and preservative free. Phthalates are known to exacerbate or cause allergic reactions so we make sure our candles are free of phthalates for healthier air quality in your home.
2. Where do you get your ingredients?
All of my ingredients are sourced in the United States. The vessel also known as the jar is sourced and made in China.
3. Where are your candles made?
Each candle is handmade with love in Denver, Colorado =)
4. Do you have a shop I can visit in person?
I will be opening a shop in Five Points aka RiNo Arts District later this year. Please follow EBC on Instagram to stay updated @eternalbalancecandles
5. What is the difference between using a paraffin candle and a soy candle?
Paraffin wax is refined from crude oil and classified as petroleum-based wax. Soy wax is made from soybeans making it eco-friendly because it is natural & biodegradable. Soy wax burns cleaner with no petrol-carbon soot making it healthier for your environment. Additionally, soy wax candles burn slower than paraffin wax, so your EB soy wax candle lasts longer!
6. Can I buy your candles wholesale or create a consignment partnership?
Certainly! Please inquire about wholesale or consignment by emailing email@example.com
7. Do you do private labeling?
I currently do not do private labeling
8. Why does my candle form a tunnel when it burns?
Tunneling is very common and can occur from not burning the candle properly the first time. Each time you burn our candles you want to make sure that you completely burn until you get a full wax pool, especially the first time you light the candle. Please be sure to check out our Candle Care Page for instructions on how to have the greatest experience with your candle.